Faq’s

How Do I Place An Order?

Placing an order couldn’t be more simple, new customers can register & existing customers can sign into their accounts. You are not obligated to register it is entirely your choice.

In a few simple steps select the product(s) you need then add to your basket and then check out once you are happy with your purchases, all you need to do is wait for your new items to arrive.

Payment & Shipping

We have the following payment methods, PayPal and we accept all major debit and credit cards, we will deliver your order quickly and safely to your home or to an alternative location of your choice. If you have any further preferences please do not forget to mention them at check out.

You have two delivery options

Royal mail 1st class signed for and Royal mail 2nd class signed for.

We only ship to the UK, Scotland, Ireland and wales.

International delivery will commence 2018

Secure Ordering & Payment

It is quick, simple and secure with our stripe ordering system it ensures a fast and easy process for placing your orders, and with our rigorous network security ssl certificate it gives you that extra peace of mind and your order will be immediately processed and shipped immediately. If for any reason beyond our control that your item is delayed you will be informed in the first instance.

Returns & Refunds

SheSheB Designz operates a 14 day’s returns policy, we really do hope you are 100% satisfied with your purchase(s), However if it is not what you expected you can return the item to us in re-sellable condition for a full refund (excluding postage)

(Buyer is responsible for return postage including if they have changed their minds or have ordered incorrect item(s)/size)

(If your item arrives faulty then we will accept liability and pay return postage and a replacement will be sent if a full refund has not been requested)

Once we receive the items back we will aim to process any refunds within 3-5 days

If you could kindly contact us first to advise us that you wish to return your item(s) and reasons why to sbdesignz@yahoo.co.uk or use the contact form

I AM SURE YOU WILL BE DELIGHTED WITH YOUR PURCHASE x